Why use Ink2image inks?

Ink2image is World renowned for making the best third party inkjet inks available. The Company has been making inkjet
inks since the late 1980’s (longer than most machine manufacturers have been making printers) and has thousands of
satisfied customers around the globe. Ink2image prides itself in it’s R&D strength and has many ‘firsts’ in the
photographic and fine art inkjet market including the first fade resistant dye based inks, the first multi-black inks for
black and white imaging, and the first reliable third party pigment inks. Ink2image products have a reputation for ease of
use and trouble free reliability. Ink2image are the exclusive master distributors for Ink2image photographic and fine art
products in North America. All of our employees have many years experience in the inkjet field, and we pride ourselves
in offering excellent service and technical support. Users of Ink2image products can call us anytime on our toll free
support number 800 443 9508.

Will Ink2image inks clog my Printer?

No – no more so than the inks from the original printer manufacturer. Ink2image inks are filtered to among the highest
specification standards in the industry and, as long as you follow the installation instructions and use your printer
regularly, then you will have no problems.

What can cause my printer to clog?

99.99% of the problems experienced with inkjet printers are caused by inks drying in the nozzles of the print head. This
can happen regardless of what ink you are using. Yes, the original inks do this too. The way inkjet printers work is that
they depend on the liquid ink in the system to re-dissolve any dried ink in the print head nozzles. When you run a head
cleaning cycle on a printer, a pump sucks liquid ink through the print head and a rubber wiper (like a little squeegee)
wipes the nozzles to try and re-dissolve dried ink. There are several ways you can eliminate ink drying and reduce the
need to waste ink by running cleaning cycles. Firstly, use your printer regularly. Try and make a print every day, even if
it is a small 3 x 4 print onto scrap paper. This will use far less ink than a cleaning cycle and will make sure fresh ink is
run through the print head nozzles. Secondly, always turn the printer off when not in use. This will seal the print head
more effectively and reduce the chance of ink dry out occurring. Thirdly, ink jet printers hate high temperatures and low
humidity, so always keep your printer in a temperature controlled environment and, if you live in an area of low humidity,
then use a humidifier to keep the humidity up in your print room. Finally, if you are going on vacation or know you are
not going to use your printer for an extended period then nozzle dry out can occur. A tip to prevent this it to buy a
simple plug in timer like the type used for switching a lamp or Christmas tree lights on and off. You can get this at any
hardware store. Connect your printer’s power lead through the timer and leave the printer’s on/off button depressed or
in the on position. Set the timer to switch on for 15 minutes each day and this will cause the printer to perform a daily
start up routine. This includes firing all the print head jets for a second or two and will stop the nozzles drying out. Doing
this will use a little bit of ink but is less frustrating and wasteful than having to perform numerous cleaning cycles and
nozzle check prints when you want to use the printer again.  

Will using Ink2image ink invalidate my printer’s warranty?

Absolutely not. It is against the law for a manufacturer to deny warranty on a printer for just using a third party ink, and
most reputable repair centers won’t do this. However, the printer manufacturers gain a huge revenue stream from the
sale of original cartridges, and so spend a lot of marketing dollars to convince users that only the original inks will work
in their printers. This is an understandable approach but it is not the real World, or else reputable companies such as
Ink2image would not be in business! It is a fact that most of the major printer manufacturers don’t actually make their
own inks, but go to expert ink developers like Ink2image for the latest ink technology. If you are denied a warranty claim
from a manufacturer’s sanctioned repair center because you are using Ink2image ink, then ask them to put it in writing
and then contact us. We will help you fight this.

Why should I consider using a Ink2iamge bulk ink feed system?

Because the cost savings can be quite substantial. A 4 oz bottle of the latest Ink2image pigment ink costs around $ 25
where as the equivalent amount of ink in original cartridges is in the $ 100 –125 range. If you are doing a lot of printing
then the savings can be several thousands of $’s per year. Plus you are freed from the time wasted in changing
cartridges, and you reduce your impact on the environment. Bulk ink feed systems, however, are not for everyone. If
you are only an occasional printer then there is a danger that the ink in a bulk feed may go out of date before it is used.
To find out if a bulk ink feed system is right for you, calculate the number of sets of original cartridges you use on
average. If it is more than a set of cartridges per month, then a bulk ink feed system will work for you. If it is less than a
set a month, then we would recommend you consider our refillable cartridge solutions. The cost savings with refillable
cartridges are similar to a bulk feed system but they can be easily sealed when not in use.

What is the difference between a dye and pigment based ink?

Both types of ink are water based. The difference is in the type of colorant used. A dye based ink uses a colorant that
fully dissolves and so the ink is a true solution and contains no solid particles. A pigment ink uses a colorant that is a
very fine powder and is dispersed throughout the ink. In terms of performance, a dye based ink will generally provide
brighter and more vivid colors, but is less fade resistant than a pigment based ink. However, recent advances in
colorant technology have made the gap much closer. The latest pigment based inks, such as Ink2image Cave Paint
Elite Enhanced, produce excellent color and are nearly as vivid as dyes, and dye based inks, such Ink2image Fotonic,
are greatly improved in fade resistance. A general misconception around inkjet inks is that pigment inks tend to block up
printers more than dye based inks. This is not true as the particle sizes used in modern pigment inks are incredibly
small and hundreds of times less than the size of an inkjet printer’s jets. The difference is that when a pigment ink dries
in a printers jets, it is more stubborn to re-dissolve than a dye based ink (see ‘What can cause my printer to clog?’
above).

Can I use a pigment ink in a dye based printer and visa versa?

We don’t generally recommend using pigment based inks in printers designed to run dye based inks. This is because
the type of cleaning cycles employed on dye based printers are different to those on a printer designed to use pigment
inks. As we have said above, pigment inks are generally harder to re-dissolve when they have dried in a printer’s jets,
and so a pigment printer has more aggressive cleaning cycles to overcome this. However, dye based inks generally
work well in pigment based printers. One thing to bear in mind though is that dye and pigment inks don’t mix well
together and can be chemically incompatible. This is why Ink2image provides cleaning cartridges that are used to flush
out a printer when changing ink types.

Why should I consider using i2i inkjet media?

Quite simply, it is the best quality and most economical inkjet media range available. We have spent several years
working with some of the largest media manufacturers in the World and have developed a comprehensive range that,
we believe, provides photographic and fine art professionals with he type finishes of they want. Our media works equally
well with both the printer manufacturers inks and Ink2image inks so that you get great color out of the box.

Why should I spray my prints with Ink2image Print Guard?

All photographic quality inkjet media is coated to quickly accept ink. As all inkjet inks used in photographic quality inkjet
printers are water based, then inkjet media, by it’s nature, is susceptible to damage from water. Print Guard is a lacquer
that helps to seal the print and protect from moisture. The formulation also includes UV blockers that increase fade
resistance quite dramatically, even with pigment inks. There also gases present in our normal environment, such as
ozone and methane, that can cause a print to fade or color shift over a period of time and Print Guard provides an
excellent way of protecting a print against this gas attack. Basically, if you intend to put a print on long term display then
we recommend Print Guard as added security against fading or color shift, even if you display behind glass. Another
unique feature of Print Guard is that it tends to mimic the surface of the media you are using – gloss remains glossy and
matte remains matte – so the look of the print is virtually unaffected by it’s use.  
FREQUENTLY ASKED QUESTIONS
Ink2image, 4338 Regency Drive, Glenview, IL 60025, USA..   Tel 847 827 0747 or (toll free) 800 443 9508.   Fax 847 827 0797.    E-mail Click here...
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